“Build policies with people in mind. I don’t think that you should build them in a vacuum. We need to go and find out how people work, what they do, how they create records, how they manage records, and what their problems are. ”
Proper records management can be tricky to successfully implement at agencies of any size. End-users may not be willing to adopt new policies, changing circumstances may force policy changes (such as a global pandemic! ), federal mandates may changes – the list goes on.
With both public and private sector experience under her belt, Rebecca Conner, Records and Information Management Manager at Amtrak, joined the FEDSpace podcast to share her tips on making records management easy and understandable. During the show, she chats about her experience in the field, her lessons in implementing records strategies, and more!
Listen to the full episode above, also available on Spotify and Apple Podcasts, or wherever you listen to podcasts. Subscribe to the show to never miss an episode!
On this episode, you’ll learn:
– How to avoid common frustrations in the records management process
– How agencies can leverage automation, specifically to streamline the FOIA process
– Debunked records management misconceptions
Show Links:
FEDSpace on Apple Podcasts
FEDSpace on Spotify
Learn more about our records management and data governance solutions for federal agencies here.